Cheltenham Paving Contractor Guide
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Help and resources for paving contractor issues in Cheltenham

If you're hiring a paving or driveway contractor in Cheltenham, or already have a dispute on your hands, it helps to know who actually deals with these issues. Below is a short list of genuine consumer protection bodies, trade associations, and quality schemes that cover paving and landscaping work, gathered from official sources rather than guesswork. Use them to check credentials before you sign a contract, or to get advice if a job has gone wrong.

Government & regulatory

  • Trading Standards (Gloucestershire)

    The statutory local authority body for Gloucestershire, covering Cheltenham, which enforces fair trading law and investigates unfair or unsafe trading practices affecting consumers.

    Visit website → Phone: (01452) 426201 Gloucestershire County Council, Trading Standards, Hillfield House, Denmark Road, Gloucester, GL1 3LD

Industry & professional associations

  • Federation of Master Builders (FMB)

    The largest UK trade association for small and medium-sized construction firms, including many groundworks and paving contractors, offering a Find a Builder directory and a free dispute resolution service for consumers with member disputes.

    Visit website → Phone: 0113 201 4263 FMB Dispute Resolution Service, Viscount Court, 245 Leeds Road, Rothwell, Leeds LS26 0GR

  • Association of Professional Landscapers (APL)

    A specialist trade body, part of the Horticultural Trades Association, for accredited landscaping and paving companies across the UK. It is the only TrustMark scheme operator for the landscaping sector, so members go through a rigorous inspection process to join.

    Visit website →

Consumer protection

  • Citizens Advice (Consumer Service)

    A national charity offering free, independent advice on consumer rights, including disputes with paving or building contractors, and it passes on reports of rule-breaking to Trading Standards.

    Visit website → Phone: 0808 223 1133 (Monday to Friday, 9am to 5pm, except bank holidays)

  • TrustMark

    The UK government-endorsed quality scheme for tradespeople working in and around the home, including paving and landscaping contractors, useful for checking whether a firm has been vetted.

    Visit website →

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